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Showing posts from December, 2009

SharePoint User Profiles and Properties error

I recently encountered an issue with the Shared Services Administration page for User Profile and Properties (the page where you schedule an Active Directory profile import).

The page in question is in the Shared Services Provider site, e.g. http://server:port/ssp/admin/_layouts/ProfMain.aspx

The error that gets displayed is:
An error has occurred while accessing the SQL Server database or the Office SharePoint Server Search service. If this is the first time you have seen this message, try again later. If this problem persists, contact your administrator.

The error was odd, because I knew SharePoint Search was functioning (search crawls were running as normal, and search queries were being filled in the web front end). After a bit of investigation, I found the following table to be missing some records that were required.

So in actual fact, the error being referred to when accessing the SQL Server database was that some expected records weren't in the table being looked up, not that …